Terms of Service
Last updated: 15 June 2026
1. Acceptance of Terms
Welcome to Shiftina. These Terms of Service ("Terms") govern your access to and use of the Shiftina website, platform, and services (the "Service") operated by Nagy Zsolt e.v., a sole proprietorship registered in Hungary (tax number: HU72388080), with its registered address at Csillagvirág str. 29, 9200 Mosonmagyaróvár, Hungary ("we", "us", or "our").
By accessing or using our Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not access or use the Service.
2. Description of Service
Shiftina is a cloud-based, AI-assisted software-as-a-service ("SaaS") platform designed to help businesses create, manage, and distribute employee shift schedules. The platform provides tools for managers and administrators to build shift plans, manage employee availability, process scheduling requests, and export or share schedules.
Important — Nature of the Service: Shiftina is a decision-support tool only. The Service is intended to assist the designated administrator of an organisation in designing shift plans and managing employee scheduling requests. The Service does not make binding employment, operational, or legal decisions. It is the sole and exclusive responsibility of the subscribing organisation's authorised administrator to review, verify, and approve any shift plan produced with the assistance of the Service, and to ensure that such plan complies with all applicable legal, regulatory, and contractual requirements, including labour law and collective agreements.
We accept no liability for the accuracy, completeness, or legal compliance of any shift plan generated or assisted by the Service. See Section 7 (Limitation of Liability) for full details.
We reserve the right to modify, update, or discontinue the Service or any part thereof at any time. Where a change is material, we will provide reasonable prior notice. In the event of a full discontinuation, subscribers will be given at least thirty (30) days' notice to export their data.
3. User Accounts
To access the Service, you must register for an account. By registering, you agree to:
- provide accurate, current, and complete information during registration and keep it up to date;
- maintain the security and confidentiality of your login credentials;
- accept responsibility for all activities carried out under your account;
- notify us immediately at support@shiftina.com if you become aware of any actual or suspected unauthorised access to your account.
Age Requirement: You must be at least 18 years old to use this Service.
Account Sharing: You may not share your account credentials with any other person or permit any other person to access the Service using your account. Each user must have their own account.
Organisational Accounts: Where you access the Service as an employee, contractor, or agent of an organisation, you represent that you are authorised to act on that organisation's behalf and that the organisation accepts these Terms.
4. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service to:
- engage in any activity that violates any applicable local, national, or EU law or regulation;
- infringe or misappropriate the intellectual property rights of any third party;
- transmit or upload any content that is unlawful, harmful, threatening, harassing, defamatory, discriminatory, or otherwise objectionable;
- transmit unsolicited or unauthorised advertising, promotional material, or spam;
- distribute malware, viruses, or any other malicious software or code;
- use automated systems (bots, scrapers, crawlers, or similar tools) to access, extract, or copy data from the Service without our prior written consent;
- attempt to gain unauthorised access to any part of the Service, our systems, or networks;
- impersonate any person or entity or misrepresent your affiliation with any person or entity;
- interfere with or disrupt the integrity or performance of the Service or any third-party data contained therein.
We reserve the right to investigate any suspected breach of this Section and to take appropriate action, including suspension or termination of your account. We may also report suspected unlawful activity to the appropriate authorities.
5. Intellectual Property
The Service and all of its original content, features, functionality, software, algorithms, documentation, and visual design are owned by Nagy Zsolt e.v. and are protected by applicable intellectual property laws, including EU and international copyright, trademark, and trade secret law.
Nothing in these Terms grants you any right, title, or interest in the Service or any of our intellectual property, except for the limited right to access and use the Service as expressly set out herein.
Our name, logo, and any Shiftina trademarks or trade dress may not be used in connection with any product, service, or communication without our prior written consent.
Your data: You retain ownership of all data you upload or input into the Service ("Subscriber Data"). You grant us a limited, non-exclusive licence to process your Subscriber Data solely to the extent necessary to provide the Service to you. We will not use your Subscriber Data for any other purpose.
6. Data Protection and Privacy
We are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR") and applicable national data protection law.
Our Privacy Policy, which forms part of these Terms, explains how we collect, use, store, and protect personal data in connection with the Service.
Where we process personal data on behalf of an organisation in connection with the Service, we do so as a data processor acting on the instructions of that organisation as data controller, in accordance with Article 28 GDPR. Business customers may contact us at support@shiftina.com for information about data processing arrangements.
All personal data processed in connection with the Service is stored exclusively on servers located within the European Union. We do not transfer personal data outside the EU/EEA without appropriate safeguards under Chapter V GDPR. A current list of our sub-processors is available at Sub-processor List.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.
We do not warrant that:
- the Service will be available, uninterrupted, or error-free at any particular time;
- any errors or defects in the Service will be corrected;
- the Service is free from viruses or other harmful components;
- the results obtained from the use of the Service — including any shift plans or scheduling outputs — will be accurate, complete, legally compliant, or suitable for any particular purpose.
Nothing in this Section limits any warranty that cannot be excluded or restricted under applicable EU consumer protection law.
8. Limitation of Liability
General limitation: To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, or any other intangible losses, arising out of or in connection with:
- your access to, use of, or inability to access or use the Service;
- any content obtained from or generated by the Service;
- any conduct or content of third parties in connection with the Service;
- any unauthorised access to or alteration of your account or data.
Shift plan liability — specific exclusion: We expressly accept no liability whatsoever for any direct, indirect, financial, operational, regulatory, or any other harm arising from or in connection with any shift plan or schedule produced, approved, or acted upon using the Service. The Service is a tool to assist administrators — it is not a substitute for human review and professional judgement. The subscribing organisation's administrator bears sole responsibility for the accuracy, legality, and operational suitability of any shift plan published.
Cap on liability: Where we are found liable for any claim in connection with these Terms, our total aggregate liability shall not exceed the greater of (a) the total fees paid by you (or your organisation) in the three (3) months immediately preceding the event giving rise to the claim, or (b) EUR 100.
Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited under applicable EU law.
9. Indemnification
You agree to defend, indemnify, and hold harmless Nagy Zsolt e.v. and its officers, employees, contractors, agents, and suppliers from and against any and all claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:
- your violation of any provision of these Terms;
- your misuse of the Service;
- any shift plans, scheduling decisions, or other actions taken by you or your organisation in reliance on the Service's output;
- your violation of any applicable law or the rights of any third party.
10. Termination
Termination by us: We may suspend or terminate your access to the Service immediately, without prior notice or liability, if we reasonably believe you have breached these Terms, misused the Service, or if required to do so by applicable law.
Termination by you: You may terminate your account at any time by contacting us at support@shiftina.com. Termination of an individual user account does not automatically terminate the subscription of the organisation under which that account operates.
Effect of termination: Upon termination of your account, your right to access the Service will cease immediately. We will handle any personal data associated with your account in accordance with our Privacy Policy and applicable data protection law.
Data export: Where an organisation's subscription is being terminated, we will provide a reasonable opportunity to export all Subscriber Data in a structured, machine-readable format in compliance with Article 20 GDPR, at no additional charge.
11. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Where a change is material, we will provide at least 30 days' prior notice — by email to the registered account holder and/or by a prominent notice in the Service — before the revised Terms take effect.
Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service before the changes take effect.
We will always make the current version of these Terms available at /legal/terms/, including the date on which they were last updated.
12. Governing Law and Disputes
These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of Hungary, without regard to its conflict of law provisions. For the avoidance of doubt, applicable EU law — including the GDPR and applicable consumer protection directives — shall take precedence where relevant.
Any dispute that cannot be resolved amicably between the parties shall be subject to the exclusive jurisdiction of the competent courts of Hungary.
If you are a consumer located within the European Union, you may also have the right to refer disputes to an Alternative Dispute Resolution (ADR) body or use the EU Online Dispute Resolution platform available at https://ec.europa.eu/consumers/odr/.
13. Miscellaneous
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire public agreement between you and us in respect of your access to and use of the Service.
Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a competent court or authority, the remaining provisions shall continue in full force and effect.
Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.
Assignment: You may not assign or transfer your rights or obligations under these Terms to any third party without our prior written consent. We may assign our rights under these Terms in connection with a merger, acquisition, or sale of substantially all of our assets.
Language: These Terms are provided in English. In the event of any conflict between this English-language version and any translation, the English version shall prevail.
14. Contact Us
If you have any questions, concerns, or requests relating to these Terms, please contact us:
- Email: support@shiftina.com
- Post: Nagy Zsolt e.v., Csillagvirág str. 29, 9200 Mosonmagyaróvár, Hungary
For data protection enquiries specifically, please include "Data Protection" in the subject line of your email.